• Lifts
    • Passenger lifts
      • Overview

        As a leading lift company, we've engineered our passenger lifts for various building applications, including residential, commercial and public transit.

      • Schindler 1000

        Our practical passenger lift for low- to mid-rise residential buildings is simple to plan, fast to install, and economical to maintain.

      • Schindler 3000

        The Schindler 3000 is our all-round passenger lift that matches form with function. It's the perfect elevator for different building types and uses.

      • Schindler 5000

        The Schindler 5000 is our lift for mid-rise residential and commercial buildings that features striking interiors, flexible sizes, and effective performance options.

      • Schindler 6000

        The Schindler 6000 is our premium commercial lift that combines the latest technology, high-end finishes, larger capacities and custom designs.

    • Freight & other lifts
      • Schindler 2400

        If you need to transport a lot inside your building, then size matters.

      • Schindler 2500

        Our bed lifts show what we mean. Schindler 2500 fulfills all the demands you could expect in hospitals, clinics, retirement and nursing homes.

      • Schindler 2600

        Discover the Schindler 2600 freight lift for warehouses, shopping centers or industrial facilities. It makes lifting heavy loads a lightweight task.

    • Modernization & upgrades
      • Overview

        Explore our comprehensive lift modernization and building renovation solutions; engineered to enhance your lift's performance and aesthetics.

      • ReStore solution

        Restore your lift with our modernization solution which replaces critical electrical components to upgrade the efficiency and performance of your equipment.

      • ReNew solution

        Renew your lift with our modernization solution including a new controller, inverter, fixtures, and machine upgrade to ensure a smoother ride experience.

      • RePlace solution

        Replace your existing lift with our modernization replacement solutions. Enjoy improved equipment operation, plus digitally enhanced mobility.

      • Individual components

        Upgrade individual lift components like drives and cabin doors to reduce operating costs, satisfy tenants and increase your long-term property value.

    • Destination control
      • PORT lift

        PORT Technology provides passengers with the lowest possible times to their destinations with the best possible comfort.

      • myPORT

        myPORT provides users with a uniquely seamless, secure, and convenient access to and transition through their building.

      • PORT Access

        In order to ensure seamless transitions from one area to another a range of terminals to provide the functions known generically as PORT Access has been developed.

    • Packages
      • Easy access

        Provide enhanced accessibility for all your passengers with the Easy Access package.

      • Residential

        Our Residential Package helps to make the lifts in your building a more welcoming space for your tenants.

      • Office

        Our Office Package for lifts helps to ensure hassle-free and efficient vertical mobility solutions for office buildings.

    • Design options
      • Decor catalog

        Design your unique passenger lift car with ideal colors, combining functional, and innovative interior architecture concepts for a personalized and stylish ride.

    Plan & Design
  • Escalators & Moving walks
    • Escalators
      • Overview

        We have a comprehensive portfolio of escalators, from one of the world's most popular, the Schindler 9300, to the heavy-duty Schindler 9700 escalator.

      • Schindler 9300 - Commercial

        The Schindler 9300 escalator is safe, elegant, and compact – ideal for shopping malls and all types of commercial spaces.

      • Schindler 9300 - Public transport

        The Schindler 9300 escalator for public transportation hubs is built with robust, durable components to ensure smooth operation in heavy-traffic environments.

      • Schindler 9700 - Mass transit

        The Schindler 9700 is the most powerful escalator – designed for busy metro and railway stations with high passenger volumes and greater vertical rises.

    • Moving walks
      • Schindler 9500AE inclined

        Developed with shopping malls in mind, the Schindler 9500AE inclined moving walk provides quiet and comfortable transportation from floor to floor.

      • Schindler 9500 horizontal

        Explore the Schindler 9500 horizontal moving walk, the ideal solution for public transportation.

    • Modernization
      • Full replacement

        Upgrade your property by replacing your older equipment with new, cutting-edge Schindler 9300 or Schindler 9700 escalators or with Schindler 9500 moving walks.

      • INTRUSS®

        The existing escalator/moving walk is extracted, keeping its truss in place. A new Schindler escalator or moving walk is assembled inside the existing truss.

      • Modernization kits

        Schindler offers modernization solutions in all areas: safety, energy consumption, and appearance, all designed to bring your escalators and moving walks up-to-date, quickly and easily.

    • CleanMobility
      • Ultra UV & UV Pro

        Schindler Ultra UV and Ultra UV Pro help to keep handrails clean and reduce bacteria and viruses with an innovative and effective UV-C light system.

    Plan & Design
  • Services
  • Careers
    • Overview
    • Who we are
      • People

        Learn about the people, traditions, and values that motivate us to tackle the urban mobility challenges of the 21st century.

      • Inclusion and diversity

        Our global presence gives us access to the full spectrum of human diversity – reinforcing our ability to adapt and innovate.

      • Society

        Help us transform the world. We’re looking for driven professionals ready to solve society’s most pressing urban mobility challenges.

      • Our values

        Our values are the foundation of everything we do, and allow us to remain a leading global player in the lift and escalator industry.

      • Facts and figures

        Discover the facts behind what makes Schindler a great company to work for.

    • Why Schindler
      • Compensation and benefits

        Discover more about Schindler employee compensation packages and benefits – competitive salaries are just the start!

      • Work-life balance

        Finding the right balance between work and life can be tough. We make it easier through flexible modern policies designed to meet diverse needs.

      • Training

        The key to maintaining Schindler’s proud legacy is by making sure that all our people – at every level – remain trained and ready.

      • International careers

        International assignments are a key part of how we develop our people. Grow your career internationally with Schindler.

      • Career development program

        Discover how we take our most talented young professionals on an international and multidisciplinary 6-year journey to help their careers flourish.

    • Who we look for
      • Experienced professionals

        Whether you’re a lift technician or an engineer, we need people with experience and skill. Seasoned professionals make our lift service company great!

      • Students and graduates

        Explore the extensive possibilities for students and recent graduates at Schindler.

    • Open positions
    Plan & Design
  • Segments
  • Innovations
  • Int. References
  • About us
  • Contact
Plan & Design

Schindler 9700 The escalator for mass transit

The Schindler 9700 escalator is a robust, durable solution designed for mass transit locations. It integrates seamlessly into metro and railway stations to keep people moving.

Moving crowds with individual comfort

Our Schindler 9700 is designed and built for heavy-duty and high-rise applications. It delivers exceptional safety, consistent performance, and minimal downtime.


Benefits

Our escalator systems are engineered with modular components to meet the unique requirements of each individual project. They are perfectly adapted for heavy traffic loads in different usage conditions.

Reliability and durability

Adapted to heavy traffic loads in any scenario

Recognized safety expertise

Equipped with state-of-the-art passenger safety solutions

Sustainability and energy efficiency

Committed to reducing energy consumption without compromising on performance

Digital technologies

Connected for improved monitoring and reduced downtime

Quality in every aspect

Built by skilled experts and put through thorough quality control processes

Professional project management

Flawless and safe equipment handling from production to job site


Key figures

CharacteristicsDetails
Vertical rise (m)Up to 50
Inclination27.3°, 30°
Nominal speed (m/s)0.5, 0.65, 0.75
Step width (mm)800, 1000

Passenger safety – a recognized expertise

Passenger safety is our top priority. For more than a century, we've led the way in protecting passengers in demanding mass transit hubs and environments exposed to heavy traffic. This commitment is reflected in our advanced installation techniques and state‑of‑the‑art solutions that ensure safe and reliable mobility every day.

Holistic approach to safety and quality

We uphold the highest safety and quality standards throughout the full life cycle of the Schindler 9700, covering every stage from production and installation to daily operation, maintenance, and modernization.

Safety by design

The refined design and advanced engineering of the Schindler 9700 limit risks like passenger entrapment or loss of balance. Every journey is supported by reliable technology that ensures a safe and smooth ride for all.

Certified code compliance

The TÜV-certified Schindler 9700 escalator meets all international standards, including EN 115-1, GB 16899, HK-COP, A17.1, and ISO 8103-1.

These are standard features, and Schindler offers extra options to further improve passenger safety.

Holistic approach to safety and quality

We uphold the highest safety and quality standards throughout the full life cycle of the Schindler 9700, covering every stage from production and installation to daily operation, maintenance, and modernization.

Safety by design

The refined design and advanced engineering of the Schindler 9700 limit risks like passenger entrapment or loss of balance. Every journey is supported by reliable technology that ensures a safe and smooth ride for all.

Certified code compliance

The TÜV-certified Schindler 9700 escalator meets all international standards, including EN 115-1, GB 16899, HK-COP, A17.1, and ISO 8103-1.


Performance – robust components for any scenarios

Our Schindler 9700 escalators are engineered for performance and longevity. They offer reliable high quality in heavy-duty and high-rise applications.

Superior truss protection

The truss, built with open steel profiles, is safeguarded by double or triple protective coatings or hot‑dip galvanization, ensuring strong and long‑lasting resistance to corrosion. Its vibration‑isolated end supports further reduce noise by limiting sound transmission to the building.

Drive main shaft designed to last

Our escalator main shaft uses a two-part structure with a fixed steel axle and a rotating hollow shaft. By separating flexural forces from torsional forces, the design improves performance and durability, helping the system maintain optimal functionality in high traffic areas.

Sprockets on top and bottom stations

On the Schindler 9700 model, sprockets are always positioned on both the bottom and top stations. This dual-sprocket configuration enhances the synchronization of step chains on both sides while minimizing lateral chain movement.

Dependable drive chain, step chain, and rollers

Engineered to withstand high breaking loads, our step and drive chains feature well-controlled pin pressure, combined with durable chains and rollers for lasting performance. Step chain rollers are protected by relief curves in transition zones, ensuring long service life and easy replacement – even under extreme loads.

Main drive shaft sprocket

High performance in all climates

All components are built to withstand humidity, heat, ice, salt, and sand. The optionally galvanized truss and other protected components, together with integrated heating features and microprocessor-controlled chain lubrication, ensure dependable performance in all operating environments.

Double monitoring and control of key safety parameters

The MICONIC F microprocessor controller has two independent safety circuits to monitor the essential safety parameters.

Triple control of speed and unintentional change of direction

The speed and traffic direction are monitored on the fly motor, wheel, step band, and handrail. This triple monitoring effectively prevents overspeeding and changing of direction.

Anti-fall barrier

Improper escalator use can occasionally lead to unsafe situations. Our innovative Anti‑Fall barrier enhances the existing balustrade by adding an extra layer of protection. The increased overall barrier height significantly reduces the risk of passengers falling over the side. 


Reliability and durability – seamless experience

Trust our escalators to deliver a ride that’s not only safe but also exceptionally smooth and comfortable. 

Break-resistant aluminum compact steps

Steps are a key safety component. Our in-house aluminum mono-block steps offer superior break resistance, along with anti-corrosion and fireproof properties. They are ideal for applications in both indoor and outdoor spaces.

Effective passenger guidance

Schindler 9700 is designed to guide all passengers safely to their destination. Full visual guidance is provided by moving LED direction indicators, clear step demarcations, yellow signal combs, and LED step gap lighting.

Ergonomic and reinforced handrail

Our reinforced handrails, available in C-shape or V-shape, offer outstanding durability and extended service life.

Standing safe

Innovative features such as slip-resistant steps with optional screw-free safety demarcations, aesthetic skirt brushes, and skirt anti-friction coatings ensure safe footing.


Sustainability – making efficiency the standard

We’re committed to delivering environmentally friendly solutions that align with your sustainability goals. We provide Environmental Product Declarations (EPDs) verified by a third party and recognized by green building certification schemes, including LEED, DGNB, BREEAM, and Green Mark. Health Product Declarations (HPD) are also available.

Our aluminum steps with minimized CO2 footprint

Our aluminum steps and pallets, produced in-house, are among the most durable in the industry. They can meet even the most specific customer specification requirements.

Advanced drive systems

Our advanced drive systems combine IE3 premium‑efficiency or IE4 super‑premium‑efficiency motors with high‑efficiency helical gears. Engineered for high‑rise applications and heavy, continuous use, they deliver outstanding performance with minimal energy demand. Depending on the configuration, they can achieve an energy efficiency class beyond A+++, exceeding ISO 25745‑3 standards.

Smart operation management

When passenger volumes are low, the system automatically switches to ECO Mode, cutting energy consumption by up to 25% at nominal speed. Additional savings come from stop‑and‑go or crawling‑speed operation, while extra energy is generated from downward travel.


Digital services – constant equipment monitoring

Installation is just the start. We keep your escalators performing for years to come.

Our sensors and controllers communicate operational and health data through primary protocols. This connectivity enables easy integration with building management systems and control centers, improving monitoring and efficiency.  

Equipment remote monitoring

With our connected units, you can remotely monitor key parameters such as energy consumption, vibration, and sound levels, all tailored to your specific requirements. This advanced monitoring capability not only helps in optimizing performance but also aids in predictive maintenance, reducing downtime and operational costs.

Predictive information

Specific sensors monitor the health status of critical components within your equipment. By tracking those indicators, these sensors deliver valuable insights into each unit's condition, allowing for the proactive prediction of maintenance and repair needs, supporting optimal functionality.

Plan and design your escalators

Download your specific escalator planning data in the form of CAD drawings (dwg, dxf), BIM models (ifc) or written specifications (docx). Get your product specification and a detailed layout drawing with just a few clicks.

Your partner for long-term success

Quality at every step of the journey

We believe in building long-term partnerships with our customers. Our team of dedicated experts will work closely with you every step of the way, to ensure the best possible quality.

From planning and design, through manufacturing and handover, to maintenance and modernization, our unwavering commitment to quality extends throughout the entire life cycle of our escalators. 

Our escalators are renowned for their robustness and reliability, providing a smooth and comfortable ride with minimal downtime and minimal vibration.

A smooth process from transportation to installation

We provide professional project management, ensuring seamless and safe handling of your equipment – from the moment your equipment leaves production to its final placement on site.

  1. Transportation to the installation site using special forklift trucks
  2. Moving the escalator into the building
  3. Hoisting the escalator onto its supports
  4. Final installation and commissioning
  5. Schindler Acceptance Inspection Standard (SAIS)
  6. Handover and connection to Schindler digital services 

Key component upgrades

Like any technical products, escalators have a life cycle. After commissioning, regular maintenance and repairs, a Schindler modernization will help ensure that your escalators continue to perform optimally for years to come.

Leveraging our globally renowned expertise and experience, we offer different modernization packages to provide the very best technical solution for your specific building needs.

By integrating the latest technologies and adhering to updated codes, modernization not only extends the life span of your equipment, but also significantly enhances its functionality and energy efficiency. 

Contact us

Reach out to our Schindler sales team for more information about the Schindler 9700 escalator and how we can support your next project.