Schindler RemoteMonitoring Continuous monitoring for personal service
Schindler RemoteMonitoring is our digital solution that provides customers and service professionals with clear insights into your mobility equipment’s health. Timely and accurate information is the basis upon which smarter decisions can be taken to help prevent incidents.
Real-time performance data
Sensors built into the equipment collect, analyze, and transmit valuable information continuously. Filtered real-time data makes it possible to detect errors and act proactively rather than reactively. It also creates an ecosystem through which all key stakeholders have a complete and accurate overview, always.
Predictive maintenance
A broad range of factors can interfere with the performance of your equipment: from environmental conditions to a component that reaches its maximum operation time. With Schindler RemoteMonitoring, identifying irregularities and anomalies is not only faster but also more precise. Reliable diagnostics is critical to be better prepared to address any issues before a breakdown occurs.
Key features
Better planning of resources
Systematic automation ensures that all incoming alerts concerning your equipment are instantly evaluated and assigned to our service technicians. Informed decisions can be taken to plan service schedules, allocate resources, and avoid unnecessary inspections. Building occupants and tenants can also be easily informed about service schedules and their duration.
Easy integration
Schindler RemoteMonitoring provides services using the latest monitoring technology. The necessary hardware and software are already built in for our latest product range. For older equipment, suitable upgrade options are available. Similarly, this service is fully compatible with non-Schindler products.
Continuous Diagnostics
Continuous remote diagnostics and services with wireless data connection.
Pro-active Services
After a self-detection of an issue, service processes can be started automatically or after a cross-check and authorization from you.
Remote ‘Health Checks’
Remote equipment tests, including status reports. Clear overview helps in maintaining the longevity of your equipment.
Profiles
Information updates either via e-mail or push-notifications, or made available on the ActionBoard platform.
Active information
Receive valuable information via the ActionBoard: i.e. the expected time of arrival of our service technician.
Benefits
- Continuous. Continuous monitoring and data evaluation allows for condition-based maintenance planning.
- Convenient. Automated service processing for less disturbance during your normal daily business, to simplify your tasks, and to provide a more dependable service to the passenger.
- Hassle-free. Timely detection of errors and preemptive interventions helps to keep the equipment safe from major security issues.